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Tuesday, March 1, 2011

Soft Skill/Competency: Interpersonal Skills

(Refer our High Quality Management Encyclopedia “Management Universe” at: http://management-universe.blogspot.com/)

(For everything you wanted to know on building leadership and
management
, refer Shyam Bhatawdekar’s website:
http://shyam.bhatawdekar.com)

Refer previous six posts to read the detailed explanations on competencies "Result Orientation", "Problem Solving", “Self Confidence”, “Self Development”, "Action Orientation" and "Creativity").


Explanation of the Competency "Interpersonal Skills"
  • Likes to interact with others.
  • Can interact with others with ease and naturally.
  • Can relate well with diverse personalities.
  • Is in a position to establish rapport with others.
  • Recognizes that every individual is unique and appreciates such uniqueness
    in others.
  • Can foresee how others will think and behave under different situations.
  • Can adjust own behavior to suit the behavior styles of
    others.
  • Treats others with respect and politeness.
  • Therefore can maintain a very congenial and conducive communication.
  • Takes initiative to build up short term and long term relationships.
  • Is adept at making personal and professional networks.
  • Can create and promote an organizational climate of good interpersonal
    relations.
Pitfalls to be Avoided
  • A strong desire to be liked by everyone all the time might seep in and therefore may fall into a tendency of avoiding difficult or unpleasant dealings.
  • May spend unnecessarily too much wasteful time networking with others.  
  • May not be able to sort out the deeper conflicts.
  • May be seen as a person with smooth exterior but no substance. 
Read the "Management Case Studies" from Shyam Bhatawdekar's book "Sensitive Stories of
Corporate World"
at:
http://management-anecdotes.blogspot.com/ or http://shyam.bhatawdekar.com/

For "Management Games, Exercises, Energizers
and Icebreakers"
, read at:
http://management-games-icebreakers.blogspot.com/
or
http://shyam.bhatawdekar.com/

For free tutorials on "Train the Trainers" program, refer: http://train-trainers.blogspot.com/


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